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title5 Simple Steps to deal with the Busiest Online buying Day of the Year./titlecategory3/categoryp class=MsoNormal style=MARGIN: 0cm 0cm 0ptspan style=font-size: small;span style=font-family: Arial;The United Kingdom had its busiest online shopping day of the year (December 8th) as millions of customers swapped the high street for the click of a mouse. /span/spanspan style=font-size: small; font-family: Arial;An incredible pound;320 million was predicted to be payed online during the day./span

p class=MsoNormal style=MARGIN: 0cm 0cm 0ptspan style=font-size: small; font-family: Arial;The peak shopping time being during 1pm-2pm as workers log-on in their lunch breaks to search for their Xmas presents and pound;28 million looks set to have been spent within this time alone. This is double the quantity spent during the peak hour (midday) on Monday 11th December 2006./span

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p class=MsoNormal style=MARGIN: 0cm 0cm 0ptspan style=font-size: small; font-family: Arial;5 ways that internet businesses can help cope with the huge demand using their non-geographic telephone numbers (0845, 0800, 03 numbers etc):/span

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p class=MsoNormal style=MARGIN: 0cm 0cm 0ptspan style=font-size: small; font-family: Arial;1.span style=mso-tab-count: 1nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanOnline a href=http://www.windsor-telecom.co.uk/call-statistics.phpcall statistics/a package work in tandem with non-geographic telephone numbers and allow businesses to view the total number of calls coming into the business, busy periods and missed calls etc. to their phone numbers. Businesses can then use this information to help businesses plan their staffing better during busy periods / days of the week./span

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p class=MsoNormal style=MARGIN: 0cm 0cm 0ptspan style=font-size: small; font-family: Arial;2.span style=mso-tab-count: 1nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spana title=Call queuing href=http://www.windsor-telecom.co.uk/call-queue-software.phpCall queuing/a systems are frequently associated with call centres and huge corporations. However, these days many SMErsquo;s are using call queuing with their non-geographic telephone numbers to allow them to take more enquiries, deal with their enquirers in an effective way and boost their sales. Big and small businesses could queue up to 100 people at any particular time. Call queuing functions are also used as an opportunity to play customers marketing messages./span

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p class=MsoNormal style=MARGIN: 0cm 0cm 0ptspan style=font-size: small; font-family: Arial;3.span style=mso-tab-count: 1nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /span- Voicemail to email featuresspan style=mso-spacerun: yesnbsp; /spanlet companies to receive recordings as an audio file to an email address of their choosing. This would make sure that any missed calls during busy periods would get sorted by the correct person, straight away./span

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p class=MsoNormal style=MARGIN: 0cm 0cm 0ptspan style=font-size: small; font-family: Arial;4.span style=mso-tab-count: 1nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spana title=Call divert href=http://www.windsor-telecom.co.uk/call-divert.phpCall divert/a is a popular feature that is used with non-geographic numbers and allows companies to specify different landline/mobile numbers that callers are directed to in the unfortunate occurrence of an emergency / landline problem. Businesses can choose the number of phone rings before forwarding the call to another number ndash; which could be a home/mobile number or call answering service out of hours etc./span

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p class=MsoNormal style=MARGIN: 0cm 0cm 0ptspan style=font-size: small; font-family: Arial;5.span style=mso-tab-count: 1nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanCall management systems are all controlled online with any changes put into action instantly ndash; allowing businesses flexibility over their phone systems to increase the number of sales and phonecalls./span

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p class=MsoNormal style=MARGIN: 0cm 0cm 0ptspan style=font-size: small; font-family: Arial;As this information displays, companies can easily take advantage of the busiest online shopping days of the year and it doesnrsquo;t have to cost them huge amounts to do so ndash; just a clever telephone number and more people to help add up the takings!/span